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Returns and Exchanges
If you are, for any reason, unhappy with your purchase from Debra Styer Illustration, or your order is damaged in transit, please let us know and we will be more than happy to make it right via refund or replacement.
We happily accept payment via all major credit cards (Visa, Mastercard & Amex) as well as Paypal payments.
Your order will be processed & shipped within 1-3 business days from the date of purchase/payment (USPS First Class). Please feel free to contact us with any questions, etc., about your order!
*** Please understand: - We are not responsible for errors on the part of the buyer, such as errors in the shipping address provided.
- We cannot be responsible for lost international packages. USPS first class international often only provides tracking until the parcel leaves the U.S. & additionally, we cannot control & have no access to each country's customs & delivery particulars
-Since we have no control over each country's specific mail service & customs office, we can only ship the package in good faith & send it on its way.
-We have no responsibility or information regarding import duties, taxes, customs, etc. that might be charged by the home country of our international customers.
Customs are the responsibility of the purchaser, and are, unfortunately, very often a part of purchasing internationally.